by Mike Gospe | Oct 15, 2019 | Uncategorized
While Customer Advisory Board programs have become commonplace, they are not for every company. There can be perfectly good reasons why a CAB is not appropriate for them. However, if you are not yet sure, these seven signs will help you assess your CAB readiness. 1)...
by Mike Gospe | Jul 31, 2019 | Homepage, Strategies, Voice of the Customer
How well do you know the voice of the customer? Without this bit of strategic insight, your company’s vision may fail to take root or a well-intended product may turn out to be irrelevant or difficult to sell. You can greatly improve your chances of succeeding in...
by Mike Gospe | May 23, 2017 | CAB Business Case
If you’ve been tasked to build a CAB business case, you are in good company. However, just because they are popular doesn’t mean it is the right tool for your business right now. To make the most compelling business case, anchor your argument with answers...
